Here's the Payment and Cancellation Terms page adapted for Gopaleshwor Tour and Travel:
Payment and Cancellation Terms
Terms and Conditions
Effective Date: January 2026
Welcome to Gopaleshwor Tour and Travel Pvt. Ltd. By booking with us, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. Booking and Payment
1.1 Reservation Confirmation
To confirm your booking, a non-refundable deposit of 20% of the total package cost is required.
1.2 Final Payment
The balance payment must be made at least 25 days prior to the trip start date unless otherwise agreed.
1.3 Payment Methods
Payments can be made via bank transfer, credit card, or other approved methods. Any transaction fees are the client's responsibility.
2. Cancellation and Refund Policy
2.1 Cancellation by Client
More than 30 days before departure: Full refund (excluding deposit)
Less than 10 days before departure: No refund
2.2 Cancellation by Company
In case of force majeure (e.g., political unrest, natural disasters), we may cancel the trip. In such cases, clients will receive a refund minus incurred expenses.
3. Health and Fitness Requirements
3.1 Medical Fitness
Clients must ensure they are physically and mentally fit for their trip. Medical clearance may be required for trekking, pilgrimage, or adventure packages.
3.2 Insurance
Comprehensive travel insurance, including coverage for high-altitude trekking, evacuation, and medical emergencies, is mandatory for trekking and adventure tours. Proof of insurance must be submitted before departure.
4. Itinerary Changes
4.1 Flexibility
The itinerary is subject to change based on weather, trail conditions, political situations, or other unforeseen factors.
4.2 Additional Costs
Any additional costs arising from itinerary changes (e.g., accommodation, transport) are the client's responsibility unless explicitly included in the package.
5. Responsibilities and Liability
5.1 Client Responsibility
Clients must adhere to instructions provided by guides and staff for their safety. Illegal activities or behavior that endangers others may result in immediate termination of participation without refund.
5.2 Company Liability
While we strive for safety, travel — particularly trekking and high-altitude activities — involves inherent risks. Gopaleshwor Tour and Travel Pvt. Ltd. is not liable for injury, loss, or damage caused by circumstances beyond our control.
6. Equipment and Gear
6.1 Personal Gear
Clients are responsible for bringing appropriate gear as outlined in the trip packing list.
6.2 Rental Gear
Rental equipment is available on request. Any damage or loss must be compensated by the client.
7. Permits and Documentation
Clients must provide accurate personal details for necessary permits and visas (including Bhutan visa processing). Failure to do so may result in cancellation without refund.
8. Complaints and Disputes
Any complaints during the trip must be raised immediately with the guide or company representative. Disputes will be settled under the jurisdiction of Nepalese law.
9. Privacy Policy
Personal information provided will only be used for booking and operational purposes.
10. Acknowledgment of Risks
By booking with us, you acknowledge the risks associated with travel, trekking, and high-altitude activities, and agree to participate at your own risk.
For further inquiries, contact us at:
📧 Email: gopaleswortourandtravel@gmail.com
📱 WhatsApp: +977-9813265198 / +977-9741824295